Convert notifications to tickets
Go to Notification section by clicking on "Notification" icon.
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Once you click on the notification icon you'll land on the notification page with all the notifications listed there on time based selection
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You can move these notification as the tickets by clicking on the move to ticket manager button
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After clicking on that it will open the ticket creation sidebar with title and description already filled u can edit the title ot u can add the description in more details also both are possible you can modify following these below.
- You can assign a ticket by clicking on assignee dropdown
- You can add a severity for the ticket
- You can add classification for the ticket
- You can add due date for the ticket
- You can add a attachments also
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After filling all the details and click on create the ticket is get created
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See moved notifications to tickets
After moving the notification to the ticket management successfully u can access the moved notification by clicking on the tickets tab from the header.
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After clicking on the tickets from the header then u can access all the moved notifications tickets from there
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